Our Rules of Ethics Since 2005
1. CONTRACT IS A MUST! We have never rented a single room or an apartment without a written (English or Turkish) Official Contract. “No Contract” means you are just like a stranger on the street visiting that property and you have no rights as a tenant in the property. Anytime the owner/renter can kick you out without any reason and you can not claim that you paid rent and bills and you are a tenant there.
2. PAYMENT RECEIT IS A MUST! We have always taken the any amount of money with a written receit. Also all payments are stated and signatured at the moment they are given to us. You have to get a receit for anything you pay otherwise either side can forget or reject that this payment is not conducted. So we did write every single payment since we started this business in 2005.
3. OUR PRODUCT IS OUR PROPERTIES NOT OUR TENANTS! Since 2005 we have never taken and we will never take photos or videos of our tenants to market our properties via showing how was our previous tenants’ private life or friendship relationships in our apartments. Our tenants are not our products, our properties are our products. Please be aware and don’t let people to use your private photos or videos to market properties through your private life.
4. DEPOSIT IS A VITAL SECURITY MEASURE! We have never rented a place without deposit. Why? Because we secure the tenants against tenants as well as the owners against tenants. If a tenant damages another tenant’s or owner’s belonging we have the security deposit to cover these damages immediately without any further discussion or conflict. This give the security that nobody can damage either other tenant’s or owner’s belongings so everybody behaves responsibly in advance.
5. NO HIDDEN THOUGHTS TO MAKE MORE MONEY FROM PARTY, TRIP, FOOD, DELIVERY ETC.! We rent just apartments as our job is just this. Since 2005 we did not add any additional services in order not to make our tenants to feel obliged to go to the recommended or obliged party, trip or to have time with such party group or to buy a ticket for another trip group etc. We have never interacted with the private life and preferences of our tenants. We have just answered their questions about these issues if they asked help from us. We always respected and we will also respect our tenant’s preferences and choices in the future.
6. WE ARE THERE TO HELP IF NEEDED! As additional help services we have given them free city guides, we gave them information about hospitals, dentists or emergency numbers and other necessary daily life needed necessary information and advises. Also we helped about the maintenance services of the property if something is not functioning or broken in the property.